Privacy Policy
Your trust means everything to us.
Here’s exactly how we protect your information – in plain, simple words.
1. Hi, I’m Mukut – Founder of Nailkem
I started Nailkem because I know how embarrassing toenail fungus can feel. That’s why I will never sell, ever misuse your personal information. Your name, phone number, address – it’s safe with me.
2. What information do we collect?
Only the basics needed to deliver your order:
- Your name & phone number (so courier can call you)
- Shipping address
- Email (to send order updates & tracking)
- Payment info (handled 100% by Razorpay/PayU – we never see your card details)
3. What we will NEVER do with your data
- ✋ Sell your phone number or email to anyone
- ✋ Spam you with 50 messages a day
- ✋ Share your address with marketers
- ✋ Call you for “upselling” after delivery
4. How we actually use your information
- ✓ Send you 2–3 genuine order updates (“Your Nailkem is shipped!”, “Delivered today”)
- ✓ Reply when you WhatsApp us (I personally read every message)
- ✓ Send one gentle reminder if you leave items in cart (you can unsubscribe in 1 click)
- ✓ Improve our product based on real customer feedback
5. Your data is locked & safe
We use bank-level 256-bit SSL encryption.
Payments are processed by Razorpay & PayU – we never store your card details.
Only 2 people have access to customer data: me (Mukut) and my delivery partner.
6. You are in full control
Want us to delete all your data forever?
Just WhatsApp “DELETE MY DATA” to +91 8471981295
We’ll remove everything within 24 hours – no questions asked.
7. Cookies & website tracking
We only use essential cookies to remember your cart and make the site faster.
No creepy ads following you around the internet – promise.
Your privacy is my personal promise.
If you ever feel uncomfortable – message me directly. I’ll fix it myself.
That’s the Nailkem way.
— Mukut
Founder, Nailkem
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